Do we have funded places available in our nursery?
No. We do not offer any pre-school partnership places currently. We have some wholly funded places available through Sure Start funding. There is a strict criteria for these places which can be discussed with the Operations Manager.
Can we have the registration number for tax credits?
Once your child has enrolled and you start using our service the Childcare Manager will ask you if you need this during the settling period.
Do we support childcare vouchers?
Yes. We are already registered for a few different voucher schemes. When you are starting with us we will help you set this up.
Are the fees the same during the holidays?
In the family learning centre the fees remain the same throughout the year. In after school care if your child attends throughout the year the fee for the holiday period remains the same as these are averaged out over the year. If your child will only be attending after school care for the holidays and not term-time the fees are higher reflecting the times we are open and the activities we do.
Are staff in the service allowed to babysit for families outwith the service hours?
No. We have a strict policy which prohibits staff from babysitting the children in our services outwith working hours. This is due to potential safeguarding issues, incidents and the effect on relationships between staff, children and parents.